Customer Care Solutions
In bound out bound and call overfow capture systemsB.P.O
Data management, Record Cleancing, Data converstion, Processing, Sorting and Entry .
Transcription services
Confrence calls, Business Transcription, Insurance and voicemail Transcription services.
Our Solutions
Nurture-World provides her clients with an outlook that provides a competitive edge in a crowded market by designing and developing creative Solutions/production processes, inspired by experienced dynamic and open minded individuals. Our main focus is to provide our clients with cost effective work force, that improve the efficiency of their business process and enables our clients maintain a competitive performance in the respective industries.
Our outsourcing services include:
Voicemail Transcription, Conference Call and Business Transcription.
Data conversion, voice & Document translation, data processing, record cleansing services.
Proofreading , online form filling and OCR conversion.
Texting services , Text Live chat and customer support services.
Inbound out bound customer care services.
Graphic, Wed Design, Branding & Corporate Identity.
Benefits to our Partners, while delivering very high accuracy and quality service to the client, including a reliable opportunity for our Partners to concentrate on her core business & marketing strategies while we support your Business Processes. We are committed to improving our clients current image to that benchmarked with international standards.
Benefits of working with us include: - two-five Project managers per campaign, for Quality control , Vendor relations, KPI Control and time sensitive production.
Operators have excellent Translated, written/ Spoken English, French, German, Arab, Amharic, Somali and Kiswahili.
Operators have an average Typing speeds of 70 to 80 Wpm.
Operators exposed to American, UK, Australian, Scottish Accents and pop-culture.
Highly dedicated Quality Assurance, Reporting and project Analysts team.
we work three shifts 24/7-365 days thus offer clients 100% dedicated coverage all year round including all holidays.
Backup 50 KVA Generator.
Internet Backup Standby.
Security
All communications use encrypted connections at all times to maintain a high level of security, employing the strongest publicly available encryption strength. The following table shows remote communication methods and the protocols used by Nurture World Solutions.
